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Sabatier Knives UK is a concern (part of The Invisible Edge Ltd.) formed solely to
promote and distribute the superb range of kitchen knives produced in Thiers, France
by Thiers-Issard.
Our accustomed area of business is the highly specialised field of straight razors
and we operate another website devoted to this at www.thiers-issard.co.uk. We are
also closely associated with three other specialist straight razor websites, namely
www.theinvisibleedge.co.uk, www.dovorazors.com and www.razorsharpening.co.uk.
So - why were we tempted out of our niche into this much broader market? After all,
several companies use the ‘Sabatier’ trade-name on their kitchen knives - so why
go with Thiers-Issard? The answer, to us, is quite simple. From our knowledge of
how Thiers-Issard work, our appreciation of their truly outstanding straight razors
and the quality of their steel, finish and, most importantly durability, we decided
that these ‘Four-Star Elephant’ Sabatier knives (this logo can only be used by Thiers-Issard)
were certainly amongst the best-made and -finished kitchen knives we had ever seen.
We value craftsmanship - take a look at some of our razor restorations at The Invisible
Edge. We value quality - just feel the heft of one of these TI-Sabatier knives to
know what we mean. Above all, we really and honestly value customer satisfaction.
We want our customers to return to us again and again - as our razor customers do
- not because we are ‘the cheapest’ or ‘the fastest delivery’ (we’re neither!) bur
simply because we are the best at what we do.
So - what do we promise you when you deal with us? Again, quite simple: we do our
level best to ensure that each and every one of customers feel like they are our
ONLY customer. We’re far too small to have a ‘call centre’; we’re far too small to
have a ‘customer services department’ and we certainly do not possess any slick salespeople.
So I’m afraid that all you will get when you deal with us is personal attention,
good advice and, if we don’t know a thing we know a man who does so there’s no waffle
either. Sorry!
If you would like to drop me a line with any questions at all, please send it to
me here.
Regards
Steve Dempster
Technical Advisor
TI-Sabatier Knives UK