Treated with care your Thiers Issard Sabatier knives should give many years of service.
Try to keep your Thiers Issard Sabatier knife in a lined drawer, on its own if possible, or on a magnetic knife strip or in a knife block. In this case ensure that the knife is clean before replacing it in the block, otherwise bacteria can build up in the slot. Blocks that have vertical slots can dull the blade as you pull it out. Turning the knife so that it sits on the spine in the slot can help to avoid this problem.
Your Thiers Issard Sabatier knife is designed to cut and slice meat, fruit and vegetables. Using it for any other purpose will damage it, possibly irretrievably, and will also invalidate your guarantee. Amongst other things DO NOT use your knife as a screwdriver or can opener or use it on frozen food.
PLEASE DO NOT put your Thiers Issard Sabatier knife in the dishwasher to clean it. The hot temperatures and caustic chemicals commonly found in dishwasher powders will damage the blade, rivets and handles.
If you have a Thiers Issard Sabatier knife with a carbon steel blade please make sure you dry it thoroughly before you put it away. If not, the blade will rust. It may be possible to remove any rust that does form with some fine wire wool, but care must be taken to avoid injury. In particular, ensure the edge is not exposed by placing the edge on a tea towel for example. Please note that knives with carbon blades will quickly darken and patinate with use. This is normal and in fact helps to protect the steel.
Although all our knives carry a guarantee, they are not indestructible. Specifically, they may snap or break if dropped, especially carbon knives as the carbon steel can be brittle.
All Thiers Issard Sabatier knives come with a lifetime guarantee against defects in manufacture. If you have problems with your Thiers Issard Sabatier ****Elephant brand knife then please contact us at [email protected] and we will be pleased to assist you.
Please note that the guarantee does not extend to any damage caused by (a) cleaning in a dishwasher (b) use to cut frozen foods (c) being hit with any hammer or other object (d) use as a screwdriver or lever (e) use as a cleaver (except where specifically sold as such). Sabatier Knives UK will also not recognise any claim for damage to a knife due to it being dropped or thrown.
Regrettably we are unable to help with defects/damage to any knives bearing the Sabatier name that don’t also have the **** Elephant logo. In the first instance we would suggest if you have any complaints that you contact the company you purchased the knife from. Otherwise we would refer you to the following website https://en.wikipedia.org/wiki/Sabatier which whilst not exhaustive gives you a number of details of companies manufacturing knives under the Sabatier logo who you can contact for assistance.